• Free Shipping: We offer Free Shipping on ALL orders within the United States.
• Dispatch Location: All orders are shipped from our California warehouse on the next business day.
• Delivery Estimates: * Major US Cities: Typically 3–10 business days.
  • Remote Areas: Delivery may take longer.
  • Pre-sale Products: Delivery time is subject to the actual arrival date of the stock.

II. Shipping Destinations & Restrictions

• Coverage: We ship to the United States only.
• Restrictions: Shipping may be restricted for certain products due to factors such as:
  • Local/state laws or hazmat material regulations.
  • Large or oddly shaped items.
  • Specific address types that certain carriers cannot service.

III. Delivery Details

• Logistics Partners: TikTok functions as our primary logistics partner. They will select the most suitable carrier based on your location and order details.
• Public Holidays: Deliveries generally do not occur on public holidays (e.g., Christmas, New Year, Easter). Please plan your orders ahead of time during peak periods.
• Receiving Your Package: * It is recommended that someone be available to receive the package.
  • No-Signature Delivery: The courier may leave the package at your property without a signature.
  • Special Instructions: If you have a specific spot for the courier to leave the order, please include this in the Order Notes.
• Partial Shipments: If you ordered multiple items, we strive to deliver them together. However, due to different shipping arrangements, items may arrive separately. You will receive a notification email for each shipment.

IV. Modifications & Cancellations

• Address Changes: Once an order is in transit, we cannot change the delivery address.
• Order Cancellation: * You may cancel your order within 60 minutes of placement to reorder with correct details.
  • Note: If an order is canceled more than 1 hour after placement, the customer may be responsible for any applicable return shipping fees.

V. Important Notes & Liability

• Incorrect Address: If a package is lost or unrecoverable due to an incorrect address provided by the customer, the customer bears the loss. We will not issue a replacement or refund.
• Incorrect Items: If you receive a product that does not match your order, please contact customer support immediately at: danielsong0109@163.com.

Need Assistance?

If you experience any issues with your delivery, our team is here to help. Contact us at danielsong0109@163.com for support.

Last updated: March 2026